Terms & Conditions
These terms apply to every offering booked through DigiJain. By placing an order you accept them.
What we do
DigiJain lets you request a puja offering — such as pushp (flowers), a ghee diya, a haar, or a shrifal — at a partner Jain temple. The temple's poojari performs the offering on your behalf and records it. The recording is then sent to you on WhatsApp.
We are the platform that carries your request to the temple. The ritual itself is performed by the temple's poojari, according to that temple's customs and its daily schedule.
Prices and payment
All prices are shown in Indian Rupees (INR). The amount you see before paying — including any convenience fee — is the full amount charged. There are no additional charges afterwards.
Payments are processed by our payment partner, Cashfree Payments. We do not receive or store your card, UPI, or bank credentials.
Prices are set by each temple and can change. The price that applies is the one shown when you pay; if it changes while you are checking out, we stop and show you the new amount rather than charging a different one.
Your booking and its delivery
Your booking is confirmed once payment is confirmed, not when the order is placed. Offerings are ordinarily performed within 24 hours, though a temple's schedule, a festival, or a local closure can delay this.
The video is delivered to the WhatsApp number you provide at checkout, and that is the only channel it is delivered on. Please check the number carefully — if it is wrong or cannot receive WhatsApp, we cannot deliver your video to you.
Using this service respectfully
Offerings are acts of devotion. Please book only genuine offerings for yourself or on behalf of someone in whose name you wish the puja to be made. We may decline or refund a request that is disrespectful, or that a temple is unable to accept.
Your information
We collect your name and WhatsApp number so the offering can be made in your name and the video sent to you. Your WhatsApp number is also how your past bookings are found again if you use a different device. We do not sell your information.
Full details are set out on our Privacy Policy page.
Cancellations and refunds
These are set out on our Refunds & Cancellations page.
Contact
Questions about these terms: digijaincare@gmail.com.